Saturday, November 19, 2005

One more thought...

I am so very sorry that AOL just doesn't seem to get it.

It's not only the advertisements. It's not even the dysfunction. For me it's that after all these years (1996) I just don't matter any longer. My loyalty to a company who has had their share of problems, who have placated me with assurances of improved and better, have fallen so short of their promises. Like many other large corporations in this world, their answer seems to be, "like it or leave it, no skin off our nose". They are telling me that I am only a small pebble that makes up their mountain, but what they don't seem to understand is that it takes many of us pebbles to make that mountain.

They are proving to me that I don't matter. They are telling me that all of us who pay AOL for service, don't really matter. They own the space, and they apparently feel that it is their right to decorate it how ever they want to, and as a renter, I have to put up with it or leave.

For many years, I leased a vehicle. Thank God that Ford Motor Corporation did not adopt AOL's point of view, or I would have been driving a banner that flashed, "Ford -- Built for the Road Ahead" or some other crap. As it is, I do not leave the dealer advertisement on my vehicle when I purchase one. I request that the dealers name/plate be removed, and if it leaves any hole where it has been riveted on, I will not accept the car and will go to another dealer.

By not responding to my emails, or my comments, or my calls, AOL is saying to me... "Go ahead and complain Auntie Lyn, you don't matter! Leave if you don't like it! You will not be missed! There are 10 more Auntie Lyn's out there to take your place." I know where I'm not wanted or needed, so... So long guys!

Hope you choke on your precious ads, and the disrespect you have treated the whole J-land community with sits like a knot in your gut.
This Auntie is out of here!


2 comments:

jennifer said...

I beg your pardon, but there is only ONE Auntie Lyn. LOL

You know I've laughed for so long about these pathetic people who tattoo ads on their bodies or put them on their cats or their cars.

Not laughing any more. It's pathetic.

So, so glad to see you in the neighborhood. We will not be defined by our building. Our people are the BEST!

It's their loss.

Vivian said...

Auntie Lyn,
It's so good to see you blogging again....even if it is not in the blogging place where we last cyber met! How are you? Is Uncle Owl still around? How did you make out with all of those hurricaines?

Vivian